“I was told later on that she had no right to even open it, that they could have used other devices, like an X-ray machine. So she opened it up. She used her finger and was sifting through it. And then sheaccidentally spilled it.”
Gross says about a quarter to a third of the contents spilled on the floor, leaving him frantically trying to gather up as much as he could while anxious passengers waited behind him.
“She didn’t apologize. She started laughing. I was on my hands and knees picking up bone fragments.
TSA agents apparently don't even know their own rules. They just make me feel so safe...