Friday, February 20, 2015

Colorado's Health Exchange Is Millions of Dollars Over Budget

Colorado's Health Exchange Is Millions of Dollars Over Budget


Unexpectedly high call center costs for Colorado’s health exchange are pushing the state’s Obamacare portal way over budget. “Complex sign-up problems” have led the exchange’s administrators to require an additional $3 million to cover the costs, according to Health News Colorado. Board members instead looked ready to approve a $2 million expansion, but only with the proviso that service improve dramatically this year.

Call center costs were originally budgeted at $13.7 million, HCN reports. Additional emergency funding bumped that figure up to $14.9 million.